Values and behaviour charter

We aim to hire people who share our values and behaviours. We expect all staff to consistently demonstrate these values when interacting with colleagues, patients, visitors, and the wider Mid Yorkshire community.

When applying for a role with us, you'll be asked in your application to demonstrate how you show care, uphold high standards, respect others, and continuously strive for improvement.

Caring: Ensuring quality of care is at the heart of everything we do

High standards: Taking responsibility for providing the best services and patient experience

Improving: We always look for ways to improve what we do. We encourage involvement, value contributions and listen to, and positively act on feedback

Respect: Showing value and respect for everyone and treating others as we would wish to be treated

We have a charter which sets out what behaviours we want to see more of in the Trust, these are listed below.

High standards

I will

  • value others’ contributions, provide descriptive ‘praise’, celebrate successes

  • be motivated to improve, energised, follow safety protocol and best practice

  • speak up if needed, and be open to receiving feedback as a chance to learn

I won't

  • show favouritism, overlook contributions, give vague praise, focus on weaknesses

  • cut corners, accept low standards, ignore opportunities to improve

  • withhold information, stay silent when I should speak up, be closed to feedback

Caring

I will

  • treat people thoughtfully, be friendly, approachable and welcoming

  • be attentive to others’ needs, offer help needed or find someone who can

  • put aside own views to understand others’ perspectives, in their shoes

I won't

  • be unkind, rude, uncivil, abrupt or aggressive, shout, bully or harass people

  • not help if I see someone in need, make people feel ‘a burden’, ‘not my job’ attitude

  • fail to consider other people’s perspectives, worries, concerns or feelings

Improving

I will

  • bring an optimistic, ‘can do’ attitude, welcome change, encourage others

  • work together to achieve goals, take accountability, seek help where needed

  • explain clearly, check understanding, proactively share information

I won't

  • focus only on the negative, be negative without acting or resistant to change without reason

  • work in silos, micromanage, ignore input from others, exclude, isolate, blame, gossip

  • withhold or give incomplete or unclear information, not share learnings

Respect

I will

  • take time to understand and hear others, be impartial and open-minded

  • get to know people, take time to build relationships, do what I say I will

  • treat all equally, embrace diversity, seek input from different perspectives

I won't

  • dictate, interrupt or lecture people, argue rather than discuss, use jargon or ‘talk over’

  • break promises, criticise mistakes, not advocate for others where needed

  • judge, discriminate, make assumptions or be intolerant of others’ difference